TERMS AND CONDITIONS

Stocks are limited. Persons who pay first will be prioritized. Only paid orders will be processed. Please email/upload your payment receipt to notify us on the payment status.

Please pay exact amount only. No cash will be supplemented in your parcel if you transfer extra cash. Plus, this is not a safe practice to have money in parcels. Payment with insufficient amount will not be processed.

Orders will be processed every day and cut off time is 4pm. Please allow 1-2 days for order processing

We use Poslaju and Gdex for domestic postage, expected arrival of package is within 1-10 working days. You will get a tracking number in your email once we deliver your parcels.

Postage fee will be auto-calculated based on the weight of your cart. Self-pickup is available at our Pickup Points. If the recipient failed to retrieve parcel and parcel is returned to HQ, the recipient has to bear the cost for second delivery.
If the product is shipped outside of Malaysia, Beautyhearts will not take responsibility if it is held by customs or other authorities and will not bear any cost for redeliver.

Once payment is made, it is not refundable. All products sold are not returnable.

Beautyhearts reserve the right to refuse service to any persons, for any reason.

In the case of defect products, customers have to return the defect item to Beautyhearts for inspection before refund. Postage will be borne by Beautyhearts. Do contact our admin for return process.

By paying the payable amount, it is hereby deemed that you have read, fully understood and agreed to abide by the stated terms and conditions unreservedly.

Please read this carefully before purchase. Thank you and have a happy shopping experience!!!